Domestic Inventory
All our product sits in inventory domestically, so you never have to worry about stopping or rescheduling a promotion.
Partnering with Casinos Since 1999
The Founding Story : Proven experts delivering top-tier service
In 2001, Imagine This was trying to figure out how to encourage casinos who did not do any form of gifting to do so. We consulted with clients who were gifting and discovered that while they believed gifts were a great player loyalty strategy, no one was analyzing their actual impact. One client was giving away a set of gifts and would giveaway 2-3 gifts on occasion in one month. The response rates were much greater than all our other clients who were using gifts for Gift of the Month, Monthly Birthday Gift and Hot Seat promotions.
So, we asked ourselves these questions:
- What would it look like if you could encourage players to come in for all 4 or 5 weeks of the month?
- Would they come more often?
- Would they come and play or just pick up their gift and leave?
- Would they just trade days not increasing their monthly trip count average?
- Who would come for this type of promotion?
When questions came up, we tested our concept with a client—and the results blew us away. We uncovered a way to drive real, measurable trips and spend from top players who weren’t engaging before. That moment sparked the Imagine This Continuity Program.
For over 20 years, Imagine This has focused exclusively on the gaming industry, helping clients generate over $2.5 billion in incremental revenue and profit. Our signature Continuity Gift Program has become the #1 marketing program in the industry—and we’re just getting started.
Backed by thousands of programs and decades of experience, we’re driven by data, obsessed with results, and committed to ONE MISSION - our clients’ success.
We Say YES to everything so even the NO’s look good.
We are dedicated to helping your casino achieve maximum success. This is why our NO’s are what keep us a leader in the industry!
No risk as your product will be to you on time. No concern about product quality or perceived value. No Unhappy Players who didn’t get what they came in for. No Leftover storage to deal with as we take 100% returns.
Of course, this is in addition to our dedication to impeccable service and pricing. We produce our own goods in huge quantities and receive volume pricing. All our products are offered at the same price, whether a client orders 500 or 30,000. Whether you choose all or none of our free services, you still get the advantage of our huge buying capacity, as well as the no-hassle returns and order-on-the-spot opportunities. Your product will show up on time every time, guaranteed. We have a 100% on-time delivery track record. How? We design, produce, and maintain our own inventory. Imagine That.
Self-funding Program
Our Continuity Program delivers high returns by driving consistent, incremental revenue through repeat visits and increased player engagement—proven to generate unmatched ROI in the gaming industry.
With immediate impact, casinos see results from the very first activation, making it a turnkey solution that fuels both short-term gains and long-term loyalty.
Offer a Complimentary Marketing Assets
For all our Continuity sets we offer a complimentary lifestyle video using a QR code that can be placed on your mailers, online promotions calendar, on property signage, and displays, which helps engage and encourage players to participate in the program.
We can also product lifestyle imagery and other useable content to support your program.
Our Client Services Team
Imagine This is comprised of highly qualified and experienced professionals, with the passion and discipline to deliver the best-in-class service to every casino partner we work with. Our Client Services Team offers decades of experience working either at a casino property or within the casino promotional marketing field.
Coy Bui
Vice President Client Services
Denny Bushong
Vice President of Client Services
Tim Burke
Vice President of Sales
Brett Byrd
Senior VP of Client Acquisition
Adam "AC" Ciotti
Vice President of Client Services
Jason French
Vice President of Client Services
Autumn Gregg
Vice President of Client Services
Joseph Guiste
Vice President of Client Services
Gabe Jewell
Vice President of Client Services
Robert Jewell
Vice President of Client Services
Shawn Keep
President
Michael Knudson
Vice President Client Services
Gretchen Krebs
Vice President of Client Services
Steve Macke
Account Specialist
Austin Mehring
Account Specialist
Colin Miller
Vice President of Client Services
Jeff Nelson
Vice President of Client Services
Eric Nicholson
Account Specialist
Ryan Nicholson
Account Specialist
Scott Nicholson
Senior VP of Strategic Partnerships
Patrick Papaccio
Chief Executive Officer
Craig Perkins
Senior VP Data Operations
James Perry
Vice President of Client Services
John Phillipp
Vice President of Client Services
Phyllis Ramos
Vice President of Client Services
Peggy Rogers
Vice President of Client Services
Brandon Rutledge
Senior Vice President, Global Partnerships
Kyle Saunders
Vice President of Client Services
Michael Tabor
Vice President of Client Services
Jake Vanderlei
Vice President of Client Services
We have partnered with 300+ casinos since 1999.
Our Client Services Team offers decades of experience working either at a casino property or within the casino promotional marketing field. We know your challenges. We understand your world. We possess the ability and the know-how to help you generate serious incremental revenue and net profit for your property – while making your life easier in the process!
In addition to our Clients Services Team, Imagine This has an extensive Support Team of dedicated individuals who assist your Client Services Team. That Support Team includes Inventory Management, Processing Team that handles all order needs and coordinates all shipping and receiving, and full management support to ensure you receive unparalleled service every step of the way.
Our focus on proven processes, attention to detail, and full accountability are what have made Imagine This the leader in casino marketing in North America. But you don’t have to take our word for it – We’ve built literally thousands of relationships with casino executives and professionals who are happy to share their experiences with you. An extensive list of references is available upon request.
All our services and support are provided in-house to provide the most efficient and effective service possible. We know the importance of ensuring each step of the process is executed correctly to deliver our clients optimum results.
Our Free Services Include
It’s not just product our clients want. We offer the following services free of charge to help maximize player participation.
Program And Data Analytics
Inventory Management And Forecasting
Importing And Sourcing
Expert Account Coordinators
Product Development & Design
Creative Services - Graphic Design & Direct Mail
Affiliates And Partners
Involvement is our passion. We partner with casinos throughout America and prioritize our strong long-lasting relationships with each and every one of them. Building positive, trustworthy relationships is the key to our foundation of success. Together we can accomplish more than you’d ever imagine.
